Quebecers impacted by flooding from Friday's torrential rain are scrambling — both to clean up the damages and to open an insurance claim to cover them. 

On top of dealing with flooded basements and thousands of dollars in losses, some people say they're having trouble getting ahold of their provider. 

Here are answers to some questions you might have about the process in the aftermath of the storm — and some considerations to make before filing a claim. 

LISTEN | Your insurance questions answered…